Refund and Returns Policy
At MirrchiiPeople, we are dedicated to providing premium-quality whole dried stemless chillies that deliver authentic heat, vibrant colour, and rich flavour to your kitchen. We take immense pride in maintaining high standards of quality, hygiene, and freshness, and your satisfaction is important to us.
To ensure food safety and product integrity, we have established the following refund policy:
Non-Refundable Products
All whole dried stemless chillies sold by MirrchiiPeople are non-refundable and non-returnable due to the nature of food and agricultural products.
As we prioritize hygiene and safety, we are unable to accept returns or exchanges once the product has been delivered.
Quality Commitment
We stand confidently behind the quality of our products. In the rare event that:
- You receive a damaged or tampered package during shipping, OR
- There is a genuine quality concern with the product,
Please contact our customer support team within 24 hours of receiving your order.
To process your request, a complete unboxing video (without cuts) and clear photos of the product and packaging must be provided for verification. Once reviewed, we will assist you promptly and may offer a suitable resolution such as a replacement or refund, depending on the situation.
Contacting Customer Support
For any queries or concerns regarding your MirrchiiPeople purchase, our support team is happy to assist you.