Refund and Returns Policy
At MirrchiiPeople, your trust matters to us. We are committed to delivering premium-quality whole dried stemless chillies with authentic heat, vibrant colour, and rich flavour.
We offer a 100% refundable guarantee in case of any genuine quality concern.
This applies if:
- You receive a damaged or tampered package, OR
- There is a genuine issue with product quality
Quality Commitment
To process your request, you are required to share:
- A complete unboxing video (without any cuts or edits)
- Clear photos of the product and packaging
This helps us verify the issue and maintain our quality standards.
Once reviewed, our team will assist you promptly and provide a suitable resolution โ either a replacement or a full refund, depending on the situation.
Please ensure that concerns are reported within 24 hours of delivery.
Contacting Customer Support
For any queries or concerns regarding your MirrchiiPeople purchase, our support team is here to assist you.